Terms of service
Terms of Service
Welcome to Three Eyes Labs. These Terms of Service explain the rules and conditions for using our website, browsing our products, and placing orders through our online store.
By visiting our website or placing an order, you agree to these Terms of Service, our Privacy Policy, our Return & Refund Policy, and any other policies shown on our website.
1. Store Information
This website is operated by Three Eyes Labs. Throughout the site, the terms “we”, “us”, and “our” refer to Three Eyes Labs.
For any questions about these Terms, you can contact us at hello@threeeyeslabs.com.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not use our website in a way that could damage the website, interfere with other users, violate any law, or misuse our content, products, or services.
You may not copy, reproduce, resell, or exploit any part of our website, product content, images, branding, or designs without our written permission.
3. Product Information
We do our best to display our products as accurately as possible, including colors, sizing, descriptions, and visuals. However, product colors may appear slightly different depending on your screen, device settings, lighting, or display quality.
Product descriptions, prices, availability, and offers may change at any time without prior notice.
4. Orders
When you place an order, you agree that all information you provide is accurate, complete, and up to date, including your name, phone number, delivery address, email address, and payment details.
We reserve the right to refuse, cancel, or limit any order if we believe there is an issue with stock, pricing, payment, delivery information, suspected fraud, misuse, or any other reasonable cause.
Once an order is confirmed and processed, we may not be able to cancel or modify it. If you need help with an order, contact us as soon as possible at hello@threeeyeslabs.com.
5. Prices and Payment
All prices are displayed on our website and may change without notice. Prices do not include delivery fees unless clearly stated.
Depending on the available checkout options, payment may be made online, by cash on delivery, or through another payment method shown at checkout.
You agree to provide accurate payment and billing information. If a payment cannot be completed or verified, we may delay or cancel the order.
6. Shipping and Delivery
Delivery times are estimates and may vary depending on location, courier availability, order volume, weather, holidays, or circumstances outside our control.
We are not responsible for delays caused by incorrect delivery information provided by the customer. Please make sure your name, phone number, and address are correct before placing your order.
For more details, please review our Shipping Policy.
7. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Please review the policy carefully before placing an order. Some items may not be eligible for return or exchange if they are worn, washed, damaged, altered, missing tags, final sale, custom, or returned after the allowed return period.
8. Intellectual Property
All content on this website, including logos, graphics, images, product photos, product designs, text, videos, layouts, and brand elements, belongs to Three Eyes Labs or is used with permission.
You may not use, copy, reproduce, modify, sell, distribute, or publish any of our content without prior written permission.
9. Third-Party Services
Our website may use third-party services, including Shopify, payment providers, delivery partners, analytics tools, and other service providers needed to operate our store.
These third-party services may have their own terms and privacy policies. We are not responsible for the content, actions, or policies of third-party websites or services.
10. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website or placing an order, you agree that we may collect and use the information needed to process orders, provide customer support, improve our store, and operate our services.
11. Errors and Inaccuracies
Occasionally, there may be errors, inaccuracies, or missing information on our website related to product descriptions, prices, promotions, availability, shipping fees, or delivery times.
We reserve the right to correct any errors, update information, change prices, or cancel orders if any information on the website is inaccurate, even after an order has been placed.
12. Limitation of Liability
To the fullest extent allowed by applicable law, Three Eyes Labs is not liable for indirect, incidental, special, or consequential damages related to your use of our website, products, or services.
Our responsibility for any issue related to a product or order will be limited to the amount paid for that specific product, unless otherwise required by applicable law.
13. Customer Responsibilities
You are responsible for providing accurate order information, checking product details before purchasing, inspecting your order upon delivery, and contacting us within the required time if there is an issue.
You agree not to misuse our website, attempt fraud, abuse promotions, submit false information, or interfere with the normal operation of the store.
14. Changes to These Terms
We may update or change these Terms of Service at any time. The updated version will be posted on this page.
Your continued use of our website after changes are posted means you accept the updated Terms.
15. Contact Information
For questions about these Terms of Service, your order, returns, exchanges, or any store-related issue, contact us at:
Three Eyes Labs
Lebanon
